Frequently Asked Questions
Can I use your creations as reference or inspiration?
I am flattered if my works inspire you but you may not create copies of my pieces or use any of my original characters without my express permission. This applies to personal and commercial uses.
Do you accept commissions?
I offer two types of commissions directly via my store: Custom bookmarks and custom Spirit paintings.
If you are interested in another type of illustration please contact me via mail at email@example.com
Where do you draw inspiration from?
- Nature and forests in general, more specifically Middle and Northern European conifer forests, such as the ones found in the beautiful Vosges mountains close to where I live.
- Celtic and Pagan mythology/spirituality
- Universes such as The Legend of Zelda, The Elder Scrolls, Dark Souls/Elden Ring, anything Ghibli,…
How did you come up with your artist name?
It is one of two possible translations of my first name, Heidelinde, to English. The first, and more obvious, one being “Linden Tree on the Moors”, the second one “Shield made of Linden Wood” or simply “Linden Shield”. There is also a little hommage to Tolkien’s Hobbit in there.
Why do you choose not to varnish your traditional paintings?
One of the unique and beautiful characteristics of gouache paint is its matte finish and any type of varnish will not only remove it but also shift the intended colours to darker values. I prefer keeping the original colours and recommend displaying any of my original works behind the protective glass pane of a frame.
What equipment do you use for digital illustration?
I work with an Ipad Mini 5, an Apple Pencil 1st Gen, and Procreate.
Shipping & Delivery
Which countries do you ship to?
I ship worldwide.
How long will it take to process my order?
I generally prepare and ship orders within 3-5 business days.
How long will it take for my order to arrive?
- Domestic: 1-2 weeks
- Europe: 1-3 weeks
- Overseas/International: 1-2 months
Please note that the above mentioned delays are estimations and can vary depending on circumstances and specific countries (shipping to Australia can sometimes take 3-4 months).
Sadly, once I have handed an order over to the post office, the delays are out of my hands.
I have also placed an order with EvanSkyArts, could you combine my orders and reimburse part of the shipping fees?
My partner, EvanSkyArts, also sells his creations in his online shop evanskyarts.com
If you order on both our websites, we would be happy to combine your orders and reimburse part of the shipping costs.
The amount reimbursed will depend on the total weight of your orders.
I do my best to ship all orders with the minimum amount of packaging material necessary while still making sure everything is protected and won’t arrive damaged.
I favour reused, recycled, and recyclable materials. Originals and fine arts prints however will always be protected by a plastic pouch to assure their safe arrival.